BEST POS - Discounts closed and open

Apply a discount (closed / open) in BEST POS (retail)

Summary

This article explains how to give a discount in BEST POS: closed discount (preset value) and open discount (free-entered value, % or $), either on a single line or on the subtotal. It also covers access controls (HALO, manager approval) and post-application checks.

Step-by-step Instructions

1) Prerequisites

  • Cashier is logged in; a sale is open on screen.
  • Closed Discount (preset) and Open Discount keys are available.
  • HALO thresholds and access levels are configured. A manager may be required for high amounts.

2) Line discount – closed discount (preset value)

  1. Scan or enter the item.
  2. Press Closed Discount (use the % or $ version as programmed on your keyboard).
  3. Check: the line shows the discount applied to that item.
  4. If HALO or permission warning: obtain manager approval, then repeat step 2.

3) Line discount – open discount (free-entered value)

  1. Scan or enter the item.
  2. Enter the discount value: either a percentage (e.g., 10) or a fixed amount (e.g., 5.00).
  3. Press Open Discount % for percentage or Open Discount $ for amount.
  4. Check: the line shows the discount applied to the item.

4) Subtotal discount (entire ticket)

  1. Finish entering items, then press Subtotal.
  2. For a closed discount, press the preset Closed Discount key for subtotal.
  3. For an open discount, enter the value and press Open Discount % or Open Discount $.
  4. Check: the discount applies to the subtotal before tender.

5) Tender and corrections

  • Tender per your rules (direct payment or mandatory payment, multiple tenders allowed).
  • Remove the last discount: use Void (undoes the last action).
  • Keying error: use Correction/CE to clear current input and retry.



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