BEST POS - Cash float deposit count open drawer

Cash Float: Deposit, Count and Open the Drawer in BEST POS

Summary

This article explains how to initialize the opening float, count cash at start of day, open the cash drawer safely, perform a safe drop during the day, and manage cash variances in BEST POS.

Step-by-step Instructions

1) Prerequisites

  • Cashier or manager role with permissions for opening and cash movements.
  • Store-defined float amount (e.g., 200.00).
  • Connected devices: receipt printer, cash drawer, payment terminal.

2) Open the day and enter the float

  1. Sign in to BEST POS and go to Cash Float / Open.
  2. Enter the initial amount. If the screen supports denomination counting, enter counts by bill/coin.
  3. Confirm and print the opening slip if required by policy.
  4. Option: enable blind count if your policy requires it.

3) Open the drawer safely

  • Use the Open drawer button from the register screen or an authorized No sale.
  • Verify the mechanical opening, float presence, and drawer status.
  • Avoid opening outside of a sale without reason; log manual openings when required.

4) Safe drops (cash to safe)

  1. Go to Cash Movements > Deposit / Withdrawal.
  2. Select Safe drop, enter the amount and the reason (e.g., above threshold).
  3. Confirm and print the slip to include with the deposit bag.
  4. Place immediately in the safe per store security procedure.

5) Variances and corrections

  • If a variance is found at opening or during checks, use Cash Adjustment with a clear reason.
  • Record in the audit log (manager notes) and notify management as per policy.
  • Avoid multiple adjustments; review at end of day with Z/X reports.

Fixes and FAQs

  • Drawer does not open: check RJ12 cable, configured port, and test print.
  • Opening amount rejected: use numeric format (e.g., 200.00) and respect configured limits.
  • Printer offline: cables, power, Windows print queue, printer reboot.
  • Recurring variances: enable blind count, add dual counts, and lower the safe drop threshold.
  • Need to reprint opening slip: open cash movement history and use Reprint.



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