BEST POS - Checkout performance best practices

Checkout Performance Best Practices in BEST POS

Summary

This guide consolidates best practices to keep BEST POS fast and stable: pre-opening prep, mid-day habits, weekly maintenance, and network/peripheral monitoring. It covers fast startup, latency reduction (scan, tender, print), workstation health (Windows, disk, AV), and synchronization.

Step-by-step Instructions

1) Pre-opening (quick start checklist)

  • Reboot the register each morning to clear memory.
  • Launch BEST POS and verify online status and sync is current.
  • Test a scan and a receipt print (paper, cutter, USB/COM port).
  • Sign in with a cashier profile (avoid daily admin use).
  • Close nonessential apps (browser, mail, streaming).

2) During the day (cutting latency)

  • Prefer barcode scan or quick codes over long text search.
  • Limit open tabs/windows to what you use.
  • Avoid downloads or Windows updates during peak hours.
  • For large baskets (100+ lines), subtotal in chunks to refresh calculations.
  • If network is unstable, temporarily use offline sales per policy, then resync.

3) Peripherals (scanner, printer, card terminal)

  • Scanner: set to USB HID or recommended serial; disable unused symbologies.
  • Receipt printer: native driver, correct baud rate/80 mm width; avoid unpowered USB hubs.
  • Card terminal: prefer wired Ethernet; reserve a static IP; avoid public Wi-Fi.

4) Windows workstation (health and security)

  • Install BEST POS on an SSD; keep at least 20% free space.
  • Schedule Windows/AV updates off-hours and exclude BEST POS folders from real-time scanning if approved by IT.
  • Disable sleep/auto power off during business hours.
  • Use a UPS to prevent corruption during power dips.

5) Network and synchronization

  • Prefer dedicated Ethernet at the counter; gigabit switch; certified Cat5e+ cables.
  • Segregate guest Wi-Fi from POS; apply QoS for payments.
  • Monitor latency to server and remedy sustained >100 ms.
  • Run sync after network incidents and review logs.

6) Weekly maintenance (15 minutes)

  1. Clear Windows temp/cache and print spool temp files.
  2. Update device drivers (printer, scanner) when recommended.
  3. Review BEST POS error logs and address flagged stations.
  4. Test a receipt and a card tender in simulation.

Fixes and FAQs

  • Overall slowness: reboot; close apps; check CPU/RAM; switch to Ethernet; review AV exclusions.
  • Scan lag: reduce symbologies; use USB HID; change USB port; check scanner cable.
  • Slow printing: set 80 mm width; native driver; avoid congested shared printers.
  • Long tender time: move terminal to Ethernet; verify static IP; reboot terminal and router.
  • Sync stuck: check proxy/firewall/DNS; retry Upload; review logs and resume in batches.



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