Summary

This procedure walks through a clean reinstall of Ishida SLP-V v3.06e on Windows: backup existing folders, uninstall cleanly, reinstall, select setup.ser and the license file, perform the first launch as Administrator, complete initial configuration (database path, usage, network), run functional checks, and take a post-install backup.

Step-by-step Instructions

1) Prerequisites and safeguards

• Windows session with Administrator rights.
• Perform after business hours. Temporarily disable sleep during the operation.
• Close SLP-V and related apps. Ideally reboot the PC before starting.
• Have the SLP-V v3.06e installer and license file ready (e.g., scaleuser.slp).

2) Back up existing SLP-V folders

1. Open File Explorer and go to C:\Program Files (x86)\Ishida.
2. Copy the SLP-V folder and paste it in the same location to create a backup (e.g., SLP-V - Copy).
3. If present, repeat in C:\Program Files\Ishida\SLP-V.

3) Cleanly uninstall SLP-V

1. Open Control Panel > Programs and Features.
2. Select SLP-V and click Uninstall. Follow the on-screen steps.
3. After uninstall completes, delete the original folders (do not delete your backups):
   • C:\Program Files (x86)\Ishida\SLP-V
   • C:\Program Files\Ishida\SLP-V

4) Install SLP-V v3.06e

1. Run the v3.06e installer and follow the wizard (Next, Next...).
2. Stand Alone (single workstation): choose Stand Alone. Use SLP-V v3.06e Free if indicated.
3. Client / Server: choose Client and Server if required by your deployment.

5) Select configuration files

• Setup file: when prompted, browse to your backup folder from step 2 (e.g., C:\Program Files (x86)\Ishida\SLP-V - Copy). Search for setup.ser (use the search box if needed). If a subfolder (e.g., frent) exists, open it to locate the file.
• License file: point to scaleuser.slp, for example C:\CerlUtilitie\SLP-V 3.06\scaleuser.slp (adjust the path to your storage).

6) Workstation cleanup

• Remove the i-support desktop shortcut if present.

7) First launch as Administrator

• Right-click the SLP-V shortcut and choose Run as administrator.

8) Initial configuration (Step 1, Step 2, Step 3)

• Step 1 — Database path: verify the database file path points to the restored backup folder (the one selected via setup.ser).
• Step 2 — Usage: choose Administrative.
• Step 3 — Network:
  • In the Balance tab, ensure the scale is detected on the network.
  • If not detected, enter IP/port/identifier manually and validate.

9) Functional checks (PLU / transfer)

• Test add / modify PLU.
• If no data appears, use Send and Receive with:
  • Profile: uni5
  • Data type: Block of data
  • Direction: Receive A

10) Post-install backup

• Copy C:\Program Files (x86)\Ishida\SLP-V (or C:\Program Files\Ishida\SLP-V, depending on installation) to a dedicated backup folder, e.g., C:\CerlUtilitie\SLP-V 3.06\.

Fixes and FAQs

• Sleep / restart during install: if the PC sleeps or restarts, repeat the installation. Disable sleep and keep SLP-V closed when not in use.
• Multilingual paths: on non-English Windows, Program Files may appear localized (e.g., Fichiers de programmes). Use the correct directory name for your OS.
• Administrator rights: keep using Run as administrator after a reinstall when needed.
• Missing setup.ser or license: restore from your backup in step 2 or contact Vic-Tek support.