BEST POS - Discounts register line basket percent amount

Discounts at the Register: Line, Basket, Percent and Amount in BEST POS

Summary

This article shows how to apply discounts in BEST POS at the line or basket level, by percent or amount, with permission controls, stacking rules for promos/coupons, and audit logging. It includes tips to avoid tax and priority mistakes.

Step-by-step Instructions

1) Prerequisites and best practices

  • Verify role permissions for line/basket discounts and thresholds/approvals.
  • Know the stacking rules for automatic promotions, coupons, and manual discounts.
  • Apply discounts before Subtotal to calculate taxes correctly.

2) Line discount

  1. Select the item line to discount.
  2. Click Line discount and choose Percent (e.g., 10) or Amount (e.g., 5.00).
  3. Confirm. The Discount column updates; totals/taxes recalc at Subtotal.
  4. Tip: use line discount to target a single item without impacting the whole basket.

3) Basket discount

  1. Open the Basket discount menu.
  2. Enter a Percent (e.g., 15) or an Amount to deduct (e.g., 20.00).
  3. Confirm. The discount is distributed pro-rata across lines and taxes apply per configuration.
  4. Tip: use basket discounts for broad commercial actions (VIP day, clearance).

4) Permissions, caps and approvals

  • Caps may apply (e.g., max 10% per cashier). Above the cap requires manager approval.
  • Audit logs track who/when/what (line vs basket, % vs $).
  • Configure tiers and reasons to strengthen oversight.

5) Stacking with promos, coupons and overrides

  • Promotions usually apply before manual discounts (unless configured otherwise).
  • Coupons may be exclusive (non-stackable); the UI will indicate conflicts.
  • Avoid combining price overrides and manual discounts on the same line.

6) Final validation

  1. Click Subtotal to recalc totals, discounts and taxes.
  2. Review the summary and proceed to tender.

Fixes and FAQs

  • Discount rejected: exceeds role cap; request manager approval.
  • Unexpected amount: verify application order promo → discount and rerun Subtotal.
  • Double discount: remove extra line or basket discount; avoid discount + override on the same line.
  • Wrong taxes: discount configuration may affect tax base; recalc.
  • Non-stackable coupon: choose between coupon and basket discount per policy.



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