End of Day: Register Close and Z/X Reports in BEST POS
Summary
This article covers the end-of-day routine: cash drawer count, tender reconciliation (cash, cards, checks), generating Z/X reports, closing and archiving. It also includes variance controls, preparing the float for the next day, and audit best practices.
Step-by-step Instructions
1) Prerequisites and setup
- Permissions to close register and print Z/X.
- Ensure all held sales are processed or voided.
- Finish any returns/exchanges and clear pending tenders if applicable.
2) Count the drawer and enter amounts
- Open End of day > Count.
- Count cash by denomination and enter quantities.
- Enter totals for other tenders (checks, coupons, gift cards) as required.
- Save to see variances vs system totals.
3) Reconcile card payments (terminal/batch)
- Run the terminal batch report and compare with POS card totals.
- Resolve differences (offline sales, voids, tips) before closing.
4) Print an X report (pre-close, optional)
- Print an X report to review sales, taxes, and tenders by cashier without resetting counters.
- Fix any issues found (entry errors, missing voids).
5) Close the day (Z report)
- Go to End of day > Close.
- Confirm the ending float to keep in the drawer (e.g., 200.00).
- Click Generate Z. The Z resets counters and produces official totals (sales, taxes, tenders, variances).
- Print/email the Z report PDF and archive it (paper or digital).
6) Variances and audit
- For cash variance, enter a reason (change given, error, breakage) and seek manager approval.
- Attach evidence (terminal batch, void receipts).
- Log adjustments in the audit trail (user, date, register).
7) Prepare for next-day opening
- Deposit excess cash per policy (bag, safe, bank).
- Verify the starting float is ready for morning.
- Restart the register if recommended (overnight updates).
Fixes and FAQs
- Cannot generate Z: an open sale or tender is pending; finalize/void it and try again.
- Card variance: run a terminal batch and compare by card type; correct voids/tips.
- Recurring cash variance: enforce dual counting and review void practices.
- Report cut off: check paper width (80 mm) and template; export to PDF.
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