BEST POS - Finalize a sale direct mandatory split tenders

Finalize a Sale in BEST POS (direct payment, mandatory amount, split tenders)

Summary

This guide covers three settlement flows in BEST POS: direct payment (close by tender key), mandatory amount (enter amount received before tender), and split tenders (distribute balance across multiple tenders). Steps include validations (change due, receipt) and quick fixes (void last payment, resume invoice).

Step-by-step Instructions

1) Prerequisites

  • Cashier is logged in; the invoice shows the items to tender.
  • Required tenders (Cash, Card, Cheque, On Account, etc.) are configured and visible.
  • If using an integrated payment terminal, the connection is online.

2) Direct payment (close by tender key)

  1. Press Subtotal to review the amount due if needed.
  2. To take the exact amount in cash: press Cash only. Change due is computed and displayed.
  3. To take a keyed amount: enter the amount received (e.g., 2000 for 20.00), then press the tender (Cash, Card, etc.).
  4. Integrated card: follow terminal prompts, wait for approval, then let BEST POS print/archive the receipt.
  5. Check: invoice closes, change due (if cash) appears, receipt is available.

3) Mandatory amount (enter amount first)

  1. Key the amount received from the customer (e.g., 5000 for 50.00).
  2. Press the tender key (Cash, Card, etc.).
  3. Check: BEST POS calculates change (if cash) and confirms. The invoice closes when balance reaches 0.00.

4) Split tenders (distribute across multiple tenders)

  1. Enter the first partial amount, then press the first tender (e.g., Card).
  2. Repeat: key the remaining/partial amount, then press the second tender (e.g., Cash).
  3. Continue as needed. On the final tender, you may simply press the tender key with no amount to automatically settle the remainder.
  4. Check: balance is 0.00; the receipt lists each tender portion.

5) Fixes / retries

  • Void last payment: use Void to undo the last action (e.g., wrong tender/amount), then re-tender properly.
  • Keying error: use Correction/CE to clear the current input (wrong amount) before pressing a tender.
  • Terminal failure: if card authorization fails, retry the tender or switch tender type; verify the terminal link if needed.
  • Receipt: reprint via the last-invoice print function when necessary.

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