BEST POS - Multi store login and store selection

Multi-Store Login and Store Selection in BEST POS

Summary

This guide shows how to sign in in a multi-store environment, select/switch stores, and understand how the active store drives data context (items, prices, taxes, inventory, reports). It also covers per-store access rights, assigned POS stations, and control best practices.

Step-by-step Instructions

1) Sign in with multi-store access

  1. Launch BEST POS (BackOffice or POS) and sign in.
  2. If your user can access multiple stores, the store selector appears or is available on the top bar.
  3. Choose your default store for the session (e.g., Store A).

2) Switch stores during the session (BackOffice)

  1. Open the store selector on the top bar.
  2. Select the target store (e.g., Store B).
  3. All lists (products, customers, inventory, reports) refresh to that context.
  4. Changes you make (item creation, receiving, promos) apply to the active store.

3) Store selection at the register (POS)

  • Each register station is typically assigned to one store.
  • To move a register to another store, use the station assignment option (Manager/Admin rights) then restart POS.
  • Re-check local device settings (printer, cash drawer, terminal) after switching stores.

4) Per-store access rights

  • In Users > Access, assign authorized stores by role (e.g., Manager = A+B, Cashier = A).
  • Limit visibility of sensitive data from other stores when not needed (pricing, financial reports).
  • Enable auditing for cross-store actions (transfers, adjustments).

5) Business impact of the active store

  • Prices and taxes use the active store configuration.
  • Inventory levels shown and decremented belong to the selected store.
  • Promotions apply according to their scope (store, region, company).
  • Reports totals reflect the active store (or all stores, depending on report filters).

6) Best practices

  • Assign a per-user default store to avoid mistakes.
  • Before sensitive operations (receiving, adjustments, pricing), confirm the active store.
  • In mobile/support scenarios, add a brief note on the transaction indicating the intended store.

Fixes and FAQs

  • Store missing: ask a manager to grant access to your user.
  • Unexpected prices/taxes: verify the active store and its tax groups.
  • Register bound to wrong store: reassign the station and restart POS.
  • Incomplete reports: use the “all stores” filter if permitted.

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