BEST POS - Payment methods cash card check bank transfer mixed

Payment Methods: Cash, Card, Check, Bank Transfer, Mixed in BEST POS

Summary

This article explains how to tender a sale in BEST POS with different payment methods: cash, card, check, bank transfer, and mixed payments. It covers entering amounts, calculating change, removing a tender before completion, and end-of-transaction checks.

Step-by-step Instructions

1) Prepare to tender

  • From the sale, click Subtotal to lock totals, discounts, and taxes.
  • Verify the amount due.

2) Cash

  1. Click Cash.
  2. Enter the amount received (e.g., 100.00) or use a quick amount button.
  3. The system calculates change; open the drawer and return the difference.
  4. Confirm to record the cash payment.

3) Card (debit/credit)

  1. Click Card. Ensure the terminal is connected and ready.
  2. Send the transaction to the terminal. Ask the customer to insert/tap and approve.
  3. Wait for authorization. Status Approved should post back to the sale.
  4. Print the card receipt if required and keep the audit trail.

4) Check

  • Select Check, enter the amount and, when available, the check number.
  • Follow store policy (ID, limit, approval) before confirming.

5) Bank transfer (or other manual tender)

  • Choose Bank transfer (or configured method), enter the amount and a reference (e.g., bank transaction ID).
  • Confirm after funds received per your procedure.

6) Mixed payments (multiple tenders)

  • Apply the first method (e.g., partial card), then choose a second method (e.g., cash) to complete.
  • Repeat until the balance is 0.00, then finalize.
  • For precise allocations, see 4.10 Split and Multiple Payments.

7) Remove a tender before completion

  • Before closing the sale, open the payment list, select the tender, and click Remove or Void.
  • If a card has already been sent to the terminal, perform a cancel/reverse on the terminal first, then remove the tender in BEST POS.

Fixes and FAQs

  • Card declined: check terminal network, retry the transaction, offer an alternate method.
  • Wrong change: re-enter amount received or recalc via Subtotal.
  • Duplicate tender: remove the extra payment before finalizing.
  • Transfer unconfirmed: wait for bank confirmation or attach an external receipt.
  • Check outside policy: request manager approval or decline per policy.

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