BEST POS - Regional settings language currency taxes

Regional Settings (Language, Currency, Taxes) in BEST POS

Summary

This guide shows how to configure BEST POS regional settings: language (FR/EN), currency and formats (dates, numbers, separators), taxes (GST/QST groups, exemptions), cash rounding, and document language (receipts, emails). It clarifies company vs store scope and effects in POS and BackOffice.

Step-by-step Instructions

1) Set the interface language

  1. Open BackOffice > Settings > General > Language.
  2. Select French or English for the UI.
  3. Apply and restart the session if prompted. Registers follow store or station settings.

2) Currency and formats (date, time, numbers)

  • Currency: choose CAD (or other) under Settings > Finance. Affects price display, reports and receipts.
  • Formats: set date format (e.g., YYYY-MM-DD or DD-MM-YYYY), time format (12/24 h), decimal and thousand separators.
  • Cash rounding: enable round to 0.05 for cash tenders if required.

3) Tax groups (GST/QST) and exemptions

  1. Go to Settings > Taxes and review groups (e.g., GST 5%, QST 9.975%, Combined).
  2. For each product, assign the proper tax group (taxable, non-taxable, exempt).
  3. For an exempt customer, set the exemption on the customer record (see also Section 3.11). POS applies it automatically.
  4. When regulatory changes apply (next rate at 0% with an effective date), use the next rate feature (see “GST suspension” article).

4) Document language (receipts, emails, PDFs)

  • Under Settings > Documents, choose the default language for receipts and emails.
  • You may allow per-customer language: invoices are issued in FR or EN based on the profile.
  • Review templates: labels, legal notes, tax mentions in each language.

5) Scope: company vs store vs station

  • Company: currency, tax models, default formats.
  • Store: local UI language, cash rounding, receipt templates, fiscal address.
  • Station: operator preferences (keyboard, UI language), peripherals (printer, cash drawer).
  • In multi-store environments, confirm provincial specifics (rates, exemptions) per store.

6) Checks and validation

  1. Run a test sale (taxable and non-taxable item) to verify totals and taxes.
  2. Print/Email a receipt to confirm language, currency and legal notes.
  3. Review tax reports to confirm GST/QST aggregation.

Fixes and FAQs

  • Wrong rate: verify the product’s tax group and customer exceptions.
  • Wrong receipt language: adjust the store default or the customer preference.
  • Unexpected rounding: cash rounding applies only to cash payments.
  • Undesired date/time format: change formats in Settings > General and restart the session.

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