BEST POS - Split and multiple payments

Split and Multiple Payments in BEST POS

Summary

This guide shows how to take a sale with multiple tenders in BEST POS: split the balance across different methods (card, cash, check, bank transfer), enter exact amounts per tender, adjust allocations, and complete the transaction with no variance.

Step-by-step Instructions

1) Prepare the split

  1. Click Subtotal to lock totals.
  2. Confirm the amount due and agree on per-method amounts with the customer (e.g., 50.00 card + 25.00 cash).

2) Add the first payment

  1. Select the first method (e.g., Card).
  2. Enter the amount to charge for this method (e.g., 50.00) and confirm.
  3. Wait for authorization (if card) and ensure the payment is added to the list.

3) Complete with additional payments

  1. Select the next method (e.g., Cash) and enter the amount (e.g., 25.00).
  2. Repeat until the remaining balance is 0.00.
  3. If cash rounding applies, adjust the last cash tender to reach 0.00.

4) Edit or remove a tender before completion

  • Open the payments list, select the tender to correct, then Remove or Edit.
  • For a card already captured on the terminal, perform a cancel/reverse on the terminal first, then remove the tender in BEST POS.

5) Finalize and print

  • When the balance is 0.00, finalize the sale.
  • Print/share the receipt listing all payments and references (card transaction ID, check number, etc.).

Fixes and FAQs

  • Cannot reach 0.00: verify discounts/taxes, rerun Subtotal, adjust the last tender.
  • Duplicate card charge: remove the extra tender and do a terminal reverse.
  • Wrong allocation: remove the affected tender and re-enter with the correct amount.
  • Transfer unconfirmed: do not record the tender until proof exists.
  • Partial void required: if a tender must be voided after completion, follow refund or void procedures per payment method.

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