Veloce POS - Temporary GST suspension full or partial

Temporary GST Suspension in Veloce POS (Full or Partial)

Summary

This guide covers two ways to implement a temporary GST suspension in Veloce POS: a full exemption (all items in a division/department) and a partial exemption using a Next rate set to 0 percent with an effective date. It also includes how to reactivate GST at the end of the suspension period.

Step-by-step Instructions

1) Prerequisites

  • BackOffice access and permission to edit Taxes and Divisions.
  • Confirm your division vs department structure before applying a full exemption.
  • Plan a short maintenance window after hours and perform a quick test sale after saving.
  • For the partial method, you will need the access code 2333.

2) Full exemption for all products (by division/department)

  1. Sign in to BackOffice.
  2. Go to Control of Registers > Sales > Divisions.
  3. Select the division (department) you want to exempt.
  4. Open the Taxes tab, uncheck GST, then click Save.
  5. Result: all items linked to this division stop charging the 5 percent GST from that record onward.

Reactivation (full exemption): at the end of the period, return to the same section, recheck GST and click Save.

3) Partial exemption (via “Next rate” at 0 percent)

  1. Enter the access code 2333.
  2. Navigate to Control of Registers > Invoice > Taxes, then choose GST.
  3. In the Rates tab, tick Next rate, set the Effective date to December 14, 2024, and set the Next rate to 0 percent. Click Save.
  4. Result: targeted items stop charging GST beginning on the effective date.

Reactivation (partial exemption): at the end of the period (February), return to the same page, untick Next rate, and click Save.

Fixes and FAQs

  • Division vs Department: depending on your setup, a “division” may map to a retail department. Verify before you apply a full exemption.
  • Change not applied: ensure you clicked Save, then run a quick test sale. If using Next rate, verify the effective date and that the POS has synchronized settings.
  • When to schedule: make changes after business hours and restrict access during the update.
  • Back to normal: set a reminder to re-enable GST at the end of the period (recheck GST for full exemption, or untick Next rate for partial).
  • Access code 2333 rejected: confirm your role permissions and that you are in the correct Taxes screen.



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